When: 26 May 2026

Time: 09:30-16:30

Cost: £375 per delegate

Managing people is one of the most rewarding — and most challenging — roles in any organisation. Whether you're a new manager finding your feet or an experienced leader looking to sharpen your skills, this intensive one-day programme gives you the practical tools to get the best out of your team, every day.

What You'll Learn

By the end of the day, you'll have a clear, confident framework for the four fundamentals that underpin great people management:

Setting Direction — Learn how to set crystal-clear SMART objectives so your team always knows what's expected of them, why it matters, and how success will be measured. Discover how to adapt your leadership style to suit each individual using the Situational Leadership model, from directing new team members to delegating confidently to your most experienced people.

Monitoring Performance — Move beyond sales figures and deadlines. You'll explore a range of monitoring techniques — including the powerful Management by Walking Around (MBWA) approach — that give you a balanced, accurate picture of how your team is really performing, and help you spot issues before they become problems.

Keeping Staff Motivated — Understand what truly drives your people using Maslow's Hierarchy of Needs and Herzberg's motivational model, and learn why what motivates one person can actively demotivate another. You'll also use the practical Skill vs Will Matrix to identify exactly where each team member is — and how to respond accordingly.

Giving Feedback — Master the BEF formula for delivering constructive feedback that people actually respond to positively. Through interactive role-play, you'll practise giving feedback that's honest, non-judgmental, and genuinely motivating — even in difficult situations.

This Course Is For You If:

• You manage or supervise a team and want to do it more effectively
• You're new to a management role and want a solid, practical foundation
• You want to move from simply managing tasks to genuinely developing your people

Reserve your place today — spaces are strictly limited.

👉 Click here to register  

Managing People | Live Online Workshop📅 Wednesday 18 June 2025 | 13:30 - 16:30 BST

Managing people is one of the most rewarding — and most challenging — roles in any organisation. Yet most managers are expected to figure it out on their own.

This practical, half-day workshop gives you the confidence, tools, and frameworks to lead effectively, get the best from your team, and handle the situations that keep managers up at night.

What you'll learn:

• How to motivate individuals and build a high-performing team
• A practical approach to difficult conversations — without the dread
• How to set clear expectations and manage performance confidently
• How to adapt your leadership style to different people and situations

Who is this for?New managers, team leaders, supervisors, and anyone who's been managing for a while but never had formal training to back it up.

Format: Live online | Interactive & practical | Small group Investment: £155 per delegate

Delivered by Christopher at Right Track Training — an independent training consultancy with over 40 years of experience developing people and teams.

Book Your Place by Clicking Here